1. Eligibility for Inclusion

To be considered for inclusion on the South Norfolk and Broadland District tourism website, businesses, attractions, events, and services must: 

• Be located within the boundaries of South Norfolk District or Broadland District. Very close businesses that sit just aside will be adopted on a business-by-business basis. 
• Offer services or experiences relevant to tourism, leisure, hospitality, or cultural engagement. 
• Hold all necessary licenses, insurance, and certifications required by UK law. 
• Demonstrate a commitment to quality, accessibility, and customer service. 

2. Application and Approval

• All submissions are subject to review and approval by the Economic Development and Tourism Team at South Norfolk and Broadland District Councils. 
• Inclusion is discretionary and may be declined if the submission does not meet the required standards or is deemed unsuitable. 
• The Councils reserve the right to request further information or clarification before approving a listing. 

3. Content Standards

• Listings must be accurate, current, and not misleading. 
• All submitted content (including images, descriptions, and links) must be suitable for a general audience and comply with UK advertising standards. 
• Content that is offensive, discriminatory, or unlawful will be rejected. 

4. Responsibilities of the Listing Party

• Ensure all information provided is correct and updated regularly. 
• Notify the Councils of any changes to business operations, contact details, or offerings. 
• Respond promptly to any queries or concerns raised by the Councils. 

5. Removal or Suspension

South Norfolk and Broadland District Councils reserve the right to: 

• Remove or suspend a listing at any time without prior notice if it breaches these terms. 
• Remove listings that are inactive, closed, or no longer relevant to tourism in the area. 
• Decline future applications from businesses that have previously breached these terms. 

6. Liability and Disclaimer

• Inclusion on the website does not constitute endorsement or recommendation by the Councils. 
• The Councils are not liable for any loss, damage, or dispute arising from the use of listed services. 
• Users of the website are responsible for verifying the accuracy and suitability of any listed service or business. 

7. Intellectual Property

• By submitting content, the listing party confirms they have the legal rights to use and share all text, images, and media. 
• The Councils may edit or adapt submitted content for clarity, consistency, or formatting purposes. 

8. Data Protection

• All personal data submitted will be handled in accordance with the Councils’ Privacy Policies and UK GDPR regulations. 
• Contact details may be used to communicate updates, promotional opportunities, or service-related information relevant to tourism. 

9. Amendments

These terms may be updated periodically. Continued inclusion on the website implies acceptance of the latest version.